Hope my stupidity will help someone else.I am very carefull about opening stuff and phone scams. I still thought it a scam so called my bank the next day and fraud dept was aware of it.put a hold on my money and are investigating the problem.the money is back in my account asof now,so will have to wait. also removed Malwarebytes.I reinstalled that.
told me that MS had suspended my licence.told them (I would get a new computer.told me that it wouldn't make any difference as the new one wouldn't work either.Had my computer locked.so went ahead and paid.they played around on it for about 30 min.There are two programs on here that I did not have before and I can not remove them like I can all other programs.DELL SONIC FIREWALL and ATF CLEANER.they work fine but can't remove them. they ran a scan and showed me all kinds of problems.wanted $300.00 to fix it.I was sceptical and told them I couldn't do it then. A few days ago while I was working on my computer a pop up from Microsoft came up and locked up my computer.said I have a Trogen virus and to call an 800 number to get it fixed.
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